A customer sorry letter can be an excellent way to win a customer's loyalty. These letters can be used to right a wrong with a customer. They are a great way to keep customers that you may lose. Letters like this show the customer just how much you care about their business. For an example of a customer sorry letter.
To,
Ms. Donice Morris,
732 Grey Line Road, Waco
June 1, 2013
Subject: Apology for misbehavior of customer care executive
Dear Ms Morris,
We have come to know of an unfortunate incident you had with our customer service department and we would like to deeply apologize for the inconvenience caused to you by the customer service executive’s behavior. We have noted down your complaint (number 797329SA) and would like to let you know that strict action will be taken against the employee. He is a new employee with very less experience and so his attitude towards his job was over enthusiastic and lacking proper judgment.
We are by no means excusing his behavior but I would like to request you not to take any legal action against the company as we are very sorry for what happened. As a token of our gratitude, please accept the offer of free servicing of all appliances of our company that you own for up to three years. We will also make sure that the faulty air conditioner is replaced by us at no extra cost so that you do not face any further problem.
Once again, we are very sorry for the incident. Please contact us if you have any questions.
Yours sincerely
Business Apology letter is a kind of letter that states an apology for a certain subject. A business letter should be written politely and warm in tone without being too personal. It is also vital to maintain a flimsy balance between the civil and the cordial without being friendly or imposing as well as being demanding. A sample of a business apology letter is as follow:
From:
Albert L. Day
Manager Sea View Hotel
1494 Passaic Street
Washington, DC 20036
To:
Alicia M. Bare
Managing Director
Global System Inc
2698 Vesta Drive
Chicago, IL 60629
April 28, 2013
Dear Ms. Bare,
Re: Letter of Apology
On behalf of the Sea View Hotel, kindly acknowledge our sincere apologies for not giving the high standard of warmth hospitality that is the usual norm in the hotel. We regretted the discomfort and the inconvenience that it caused you.
And as a gesture of good will, I hope you accept this couple free stay in our suite. I am sure that it overlooks the mistake in our part at this time and will continue our business partnership with us.
We assure you of our cooperation and I am looking forward for a more optimistic association partnership in the future. Thank you.
Sincerely yours,
Albert L. Day
Manager Sea View Hotel
Some colleges, universities and graduate programs require that an applicant submit a formal acceptance of admission. University programs sometimes have limited positions available for students, so your acceptance letter will secure your place. The acceptance letter for school admission is an important element of your college application, which will also become part of your school record. Make your acceptance letter for school clear, concise and polite.
1. Address your letter to the specific college department, graduate program or individual who signed your college acceptance letter. Identify yourself in the first paragraph of your letter. State that you are writing in response to the offer of admission to the school or program.
2. Express your gratitude to the college admissions department or the graduate department that accepted you. If you know their names, extend thanks to the individuals who made the decision to accept your application for enrollment.
3. State that you are accepting admission to the specific college or graduate program you plan to attend. Offer brief thanks to the people who wrote letters of recommendation and supported your application for enrollment.
4. Conclude your letter of acceptance for school by repeating your thanks. State that you are looking forward to attending the college or graduate program. Close with "Sincerely," and sign the letter above your typed name.
This is an apology letter where the husband regrets about the unfaithfulness to his wife. He asks for forgiveness and the reconsideration of the divorce in the future. The following sample of the formal letter can be used as a template.
3 May 2013
From:
Mr. Michael M. Sumrall
3647 Woodland Drive
Burr Ridge, IL 60527
To:
Mrs. Ann Sumrall
1383 Clay Street
Indianapolis, IN 46219
Subject: sorry for the behavior
Dear Ann,
I am writing this letter to express my sincere regret about the situation that has happened a month ago. It was awful of me to be unfaithful because we lived over 15 years in our happy marriage. Please forgive me, I know I behaved wrong. Now I realize how much you mean to me dear. Since the incident happened I had enough time to think of our family and how I have ruined it by one horrible action from my side.
I love you and respect you with all my heart and I wish we could be together forever. I feel horrible about happened situation and I ask you to reconsider applying for the divorce. I know that there is nothing to change now but I still need you very much.
Please reply me soon dear.
Sincerely,
Michael
Other Free website accounts
12 March 2013
From:
Wilton K. Roy
3807 Poe Lane
Lenexa, KS 66215
To:
Mrs.Smith
Year 15 leader
Lenexa High School
M56 4BR
Subject: Sorry letter for the bad behavior
Dear Mrs. Smith,
I am writing the letter to you in order to apologize for the things happened last week. My behavior was really awful and I realize how wrong and rude I was. I had enough time to think about my actions and I think that I am very lucky not to quit the school.
You have always taught me the right behavior but I didn’t realize how important you words were till the argumentation happened. I have visited the psychologist and I again feel sorry for the wrong actions. I didn’t want to offend anyone and I assure you that this incident will never happen again.
Thank you for the things you have taught us before.
Sincerely,